JEWELRY CARE
Atabex, Keko and Kiki kindly ask that you wear them with care.
All İTÄ pieces are made of solid 14K yellow, white, or rose gold. Some pieces feature enamel or precious stones, which are ethically sourced.
If your İTÄ piece has enamel please keep it away from extreme cold or heat to avoid potential melting or cracking.
Like most fine chains, our chains can be delicate and should be treated carefully. Do not pull or tug on them.
Please use caution when applying hairsprays, lotions, colognes and perfumes when wearing İTÄ jewelry. These harsh chemicals may cause the precious metals to tarnish. If needed, clean in cool water to remove the oils from daily wear. We recommend a periodic professional cleaning.
Jewelry, especially gold, scratches with daily wear. We hope this means you love your pieces as much as we do. Use our pouches and boxes to protect your jewels when not being worn.
REPAIRS
We want you to love yourİTÄ piece forever. Should the need arise, please contact Client Care for information regarding repairs. We will repair your pieces at no additional cost within one year from the date of purchase, subject to our evaluation of normal wear and tear. After the warranty period, we are happy to repair your jewelry for a fee. All repairs are evaluated on a case-by-case basis. Most repairs are shipped back to our atelier in Istanbul and can take between 4-10 weeks, depending on the nature of the repair.